Frequently Asked Questions

ELUXRAJ is an AI-powered trading signal platform that analyzes millions of data points to generate actionable buy/sell signals. Our system processes:

• On-chain data — whale movements, exchange flows, wallet activity
• Technical indicators — RSI, MACD, volume, momentum
• Sentiment analysis — social media, news, fear & greed index
• Macro factors — Fed decisions, economic data, correlations

Each signal includes an Oracle Score (0-100), entry/exit targets, and full AI reasoning explaining why the trade was recommended.

Absolutely! ELUXRAJ is designed to be accessible for traders of all experience levels. Every signal includes:

• Clear entry and exit price targets
• Risk levels and suggested position sizing
• Plain-English AI reasoning explaining the "why"
• Educational content to help you learn as you trade

Our Free tier is perfect for beginners to learn and understand how AI-powered signals work before upgrading.

Getting started is easy:

• Step 1: Get Pro Access
• Step 2: Set up your notification preferences (email, push, or both)
• Step 3: Start receiving AI-powered signals
• Step 4: Upgrade to Pro when you're ready for real-time alerts

The entire process takes less than 2 minutes.

The Oracle Score is our proprietary confidence rating from 0-100 that measures the strength of a trading signal. It combines multiple factors:

• 70-100: High confidence — strong confluence across indicators
• 50-69: Moderate confidence — mixed signals, proceed with caution
• Below 50: Low confidence — weak setup, typically not recommended

Historically, signals with Oracle Scores above 75 have a 76.2% win rate.

Our backtested performance from January 2024 to present shows:

• 68.4% overall win rate across all signals
• 76.2% win rate on high-confidence signals (Oracle Score 75+)
• 2.3:1 average risk/reward ratio
• +127% cumulative return (following all signals)

Important: Past performance does not guarantee future results. All trading involves risk. See our AI Playbooks for detailed breakdowns.

Currently, we provide signals for:

• Cryptocurrencies: BTC, ETH, SOL, BNB, XRP, ADA, AVAX, DOGE, LINK, and 20+ more
• Coming Q2 2025: Forex (EUR/USD, GBP/USD), Commodities (Gold, Silver, Oil)
• Coming Q3 2025: US Stocks (Top 100)

Free users see BTC, ETH, and SOL on the public dashboard. Pro members ($98/mo) get signals across all 50+ supported stocks and crypto assets with real-time push alerts.

It depends on your plan:

• Free: Signals are delayed by 2-6 hours
• Pro ($98/mo): Real-time signals via push notification, priority delivery, and early access to high-confidence setups

Pro members typically receive signals within seconds of generation.

Signal frequency varies based on market conditions. On average:

• Bull markets: 5-10 signals per day
• Sideways markets: 2-5 signals per day
• Bear/volatile markets: 1-3 high-confidence signals only

We prioritize quality over quantity. We'd rather send fewer, high-confidence signals than flood you with noise.

We accept:

• All major credit/debit cards (Visa, Mastercard, Amex)
• PayPal

All payments are processed securely through Stripe with 256-bit SSL encryption.

Yes! There are no contracts or commitments. You can cancel your subscription at any time from your account settings. When you cancel:

• You'll retain access until the end of your current billing period
• No further charges will be made
• Your account will automatically downgrade to Free

Yes, we offer a 7-day money-back guarantee on all paid plans. If you're not satisfied within the first 7 days, contact us at support@eluxraj.ai for a full refund — no questions asked.

ELUXRAJ is available on:

• Web: Any modern browser (Chrome, Safari, Firefox, Edge)
• iOS: iPhone and iPad app (iOS 14+)
• Android: Android app (Android 8+)
• Email: Signal alerts delivered to your inbox

All platforms sync in real-time so you never miss a signal.

API access is on the roadmap. It will be available for Pro subscribers and enterprise customers. The API will include:

• Real-time signal webhooks
• Historical signal data
• Oracle Score endpoints
• Custom alert configuration

Contact us if you're interested in early access.

Direct broker integration (automated trading) is on our roadmap for Q4 2025. Currently, signals are delivered as alerts that you manually execute on your preferred exchange or broker. This gives you full control over your trades and position sizing.

Click "Forgot Password" on the login page, enter your email, and we'll send you a password reset link. The link expires in 1 hour for security reasons. If you don't receive the email, check your spam folder or contact support.

Yes, security is our top priority:

• 256-bit SSL encryption on all data transmissions
• SOC 2 Type II compliant infrastructure
• No storage of payment details (handled by Stripe)
• Two-factor authentication (2FA) available for all accounts
• Regular security audits by third-party firms

We never sell or share your data. See our Privacy Policy for details.

Yes, go to Settings → Account → Email Address. You'll need to verify the new email before the change takes effect. Your subscription and signal history will transfer automatically.

To delete your account, go to Settings → Account → Delete Account. This will:

• Cancel any active subscription
• Permanently delete all your data within 30 days
• Remove you from all email lists

This action cannot be undone. If you just want to pause, consider downgrading to Free instead.